In order to safeguard the interests of customers and sales network, when users install and use the product difficult or failure encountered problems, we offer you the following services:
1, can reduce production cycle to ensure the demand side to the arrival period and the number of delivery.
2, the company used its own fleet addition to delivery to the site, it can also use air transport, railway transport, etc., easily and quickly deliver goods to the designated place.
3, the time of delivery to provide your product quality certificate and related installation and other technical documents.
4, product installation, our company will send engineers on site installation guidance to ensure the normal operational.After system commissioning, and the relevant departments jointly by the parties on product acceptance by the general acceptance standard, the quality products because of me always when installing the product quality, acceptance unqualified, my company be addressed promptly, until the acceptance, during all relevant costs are the burden of our company.
5, product quality guarantee period: The final test pass, input rated 12 months from the operation, quality guarantee period, the company obliged to provide compensation for products for life maintenance.
6, product quality guarantee period, our company due to the design, manufacturing and materials, purchased parts matching caused by defects in the equipment for any damage, defects and failures, my company free of charge for repair or replacement of defective products,to meet the requirements of technical conditions.
7, the company received a complaint in 1 hour guaranteed response within the user's maintenance requirements, depending on the circumstances, will arrive at the scene within 24-48 hours excluding equipment failure.
Four-star (heart) strategy
In order to better adapt to market needs and create customer satisfaction, open and proposed the "four-star (heart) strategy":
Services - caring not only provide customers with value of pre-service, will offer ideas for the services to form a strategic partnership with clients;
Use - rest assured that security is the foundation of all, in the process of product design, product safety is an important factor to consider;
Manufacturing - Quality is the product of this carefully, we will never allow any defective products factory, excellent awareness has penetrated into the inner being of each employee;
Price - Heart we strive for value, the value of the product cost is an important indication that our customers demand the best, most valuable products!